Cancellation & Return

Cancellation & Return

Pre-Shipping Cancellation:  If a customer is willing to cancel his/her order before the item has been shipped, then the customer has to mail us at  online@sencogold.co.in   stating the reason of cancellation and the amount shall be refunded back to the customer within 10 working days.

Post-Shipping Cancellation:  If a customer is willing to cancel his/her order after the item has been shipped, then cancellation will not be possible and customer will have to follow the return policy.